Frequently asked questions

All your SMS are valid for 12 months from the purchase date. Use your balance at your own pace, with no pressure.

MTN Cameroon, Orange Cameroon and Camtel are all covered — every active operator in Cameroon. Your messages reach any Cameroonian number, regardless of operator.

The minimum order volume is shown under the pricing table, which is authoritative. It is deliberately low so small businesses can start risk-free.

Your dashboard at v2.smspro.cm shows the status of each SMS: delivered (operator delivery receipt received), transmitted to the operator (accepted by the operator, no receipt after 48 hours: the SMS is usually received, but receipt is not confirmed) or failed (never billed). Delivery receipts are collected several times a day.

MTN Mobile Money, Orange Money and bank cards (Visa/Mastercard) via NotchPay. Recharges are instant.

Yes, a full REST API is available from the very first tier. Documentation is available at v2.smspro.cm after logging into your account. API keys, webhooks and integration examples provided. Our technical team supports you.

Above the threshold shown on the Pricing page, we prepare a custom quote with a preferential rate, a proforma invoice if you pay by bank transfer, and a dedicated manager. Submit your request from the Quote page.

Yes, no payment method is requested.

No, the trial is meant to verify delivery on your own number. To write to your customers, you need to top up.

Unused trial SMS expire. Your account stays open, and you can top up whenever you like.

No, SmsPro lends you one for the trial. You'll request your own afterward.